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CVP Comprehensive mode failed pass vxml server

Hi guys,

I need your help about my case. I attached capture of script when in the monitor incoming call.

I already ensure it using “standalone mode”, the “Hello World” application can work properly.

Now we are using “comprehensive mode”. Actually the Hello World already hit by system. The calling party already heard “Hello World music”.

Normally after “Hello World Music”, it will be followed by “You have successfully installed the Unified VXML server” greeting.

Unfortunately it only play the “Hello World Music”. The rest greeting is not played by system.

I tried to get log with rtrtrace and on cvp error log found like this :

Log from cvp :

23164: 172.18.19.17: Feb 04 2014 21:35:10.219 +0700: %CVP_9_0_IVR-3-CALL_ERROR:  RunScript Error from 172.18.19.253 [NO_ENTRY(17)] CALLGUID: A93C8D8000010000000003410E1312AC DNIS=77777777772696 {VRUScriptName: 'M,KVisionLang' ConfigParam: '1-2,Y,5,1,1,N,N'} [id:3023]

15313: 172.18.19.17: Feb 04 2014 21:39:37.572 +0700: %CVP_9_0_SIP-3-SIP_CALL_ERROR:  CALLGUID = 50B9C00000010000000003420E1312AC LEGID = 50b9c000-2f01fbe9-342-e1312ac - [INBOUND] - DIALOGUE_FAILURE from ICM Router sends 404 rejection to call. errorcode=15 [id:5004]

15316: 172.18.19.17: Feb 04 2014 21:39:37.572 +0700: %CVP_9_0_SIP-3-SIP_CALL_ERROR:  CALLGUID = 50B9C00000010000000003420E1312AC LEGID = 50b9c000-2f01fbe9-342-e1312ac - [INBOUND] - ABNORMALLY ENDING - SIP code [404], Reason Hdr [SIP;cause=404] Not Found, GW call using SURV TCL flag [true], NON NORMAL flag [true], DNIS [88811110002697], ANI [08111639183] with AGE (msecs) 3011 and Call History : 77777777772698|-1; [id:5004]

Log from rtrtrace :

tr Trace: (66321 x 0 : 0 0) NewCall: CID=(150879,411), DN=1303, ANI=08111639183, CED=, RCID=5000, MRDID=1, CallAtVRU=0, OpCode=0

21:27:24:869 ra-rtr Trace:     RCKSeqNum=1, NIC_DN=

21:27:24:869 ra-rtr Trace: CallType(5008, 1299): Init CT_SL_Timer: Threshold(20 + 2).

21:27:24:869 ra-rtr Trace: (66321 x 0 : 0 0) Correlation id for dialog is (2683).

21:27:24:869 ra-rtr Trace: (66321 x 2683 : 0 0) TransferToVRU: Label=8881111000, CorID=2683, VRUID=5000, RCID=5000

21:27:24:869 ra-rtr Trace: (66321 x 2683 : 0 0) TransferConnect sent. Dialog pending.

21:27:24:916 ra-rtr Trace: (66321 614 2683 : 0 0) Dialog sending VRUQueueService to VRU (serv=-1, rt=0)

21:27:24:916 ra-rtr Trace: (66321 614 2683 : 0 0) RequestInstr: CID=(150879,411), CallState=1

21:27:24:916 ra-rtr Trace: (614 614 2683 : 0 0) Dialog initiating 2nd phase of transfer.

21:27:24:916 ra-rtr Trace: (614 614 2683 : 0 0) Correlation id for dialog is (2684).

21:27:24:916 ra-rtr Trace: (614 614 2684 : 0 0) TransferToVRU: Label=7777777777, CorID=2684, VRUID=5000, RCID=5001

21:27:24:916 ra-rtr Trace: (614 614 2684 : 0 0) TransferConnect sent. Dialog pending.

21:27:25:009 ra-rtr Trace: (614 615 2684 : 0 0) Dialog sending VRUQueueService to VRU (serv=-1, rt=0)

21:27:25:009 ra-rtr Trace: (614 615 2684 : 0 0) RequestInstr: CID=(150879,411), CallState=1

21:27:25:009 ra-rtr Trace: (614 615 2684 : 0 0) Dialog resuming (Request Instruction received.) status (0)

21:27:25:009 ra-rtr Trace: (614 615 2684 : 0 0) Runscript sent. Dialog pending.

21:27:28:098 ra-rtr Trace: (614 615 2684 : 0 0) Dialog timed out callstate is :(2).

21:27:28:098 ra-rtr Trace: (614 615 2684 : 0 0) Dialog resuming (Script Node timed out.) status (2)

21:27:28:098 ra-rtr Script Default\pcce\asus_script (ID 50  have02) failed to produce route for dialed number ucm.1303 with call type of csat_inbound (ID 5008).

21:27:28:098 ra-rtr Trace: (614 615 2684 : 0 0) Script Default\pcce\asus_script (ID 5002) failed to produce route for dialed number ucm.1303 with call type of csat_inbound (ID 5008). 

21:27:28:098 ra-rtr No default label available for dialed number ucm.1303 (ID 5004).

21:27:28:098 ra-rtr Trace: (614 615 2684 : 0 0) No default label available for dialed number ucm.1303 (ID 5004). 

21:27:28:098 ra-rtr Trace: (614 615 2684 : 0 0) No Default Route: dn=1303, ani=08111639183, ced=, label=, pv1=, pv2=, pv3=, pv4=, pv5=, pv6=, pv7=, pv8=, pv9=, pv10=

21:27:28:098 ra-rtr Trace: CallType(5008, 1299): Handling call termination from router: disposition (27), dispositionFlag(-2), reportingIndex(84)

Any advice and information would be appreciate.

Thanks

Roy Leonardo

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