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CVP & ICM - Comprehensive call flow

Hi,

We have the CVP - Comprehensive call flow model working with SIP in our environment. We are facing the delay in handing over the call control from CVP to ICM after the external script execution.

As per our observation ,we found that the delay is happening at the below stage.

*Sep 10 12:53:26.246: //17460//VXML:/ContactingDest_ProcessGTD:

*Sep 10 12:53:56.250: //17460//VXML:/ContactingDest_SetupDone:

*Sep 10 12:53:56.250: //17460//VXML:/ContactingDest_SetupDone: Setup done status = CS_CC_FAILED

*Sep 10 12:53:56.250: //17460//AFW_:/vapp_gain_control_resume:

The log is an extract from the VXML voice browser.

Please find the logs from the VXML voice browser and VXML application as attached and advise.

Raj

1 REPLY
New Member

Re: CVP & ICM - Comprehensive call flow

Logs as attached.

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