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New Member

CVP ICM subsystem Exception

Hi All,

My CVP call log files getting filled with the following error , please let me know the cause for this error.

CVP logs

%CVP_9_0_ICM-7-ICM_SS_HANDLED_EXCEPTION:  {Thrd=ICM PIM Listener} ICMPimListener:run: Exception processing message: null 

1561894525:

%CVP_9_0_ICM-3-LOGMSG_ICM_SS_EXCEPTION:  com.cisco.cvp.icm.ICMSubsystem::run: java.lang.NullPointerException

at com.cisco.cvp.icm.ICMPimListener.run(ICMPimListener.java:470)

at java.lang.Thread.run(Thread.java:662)

Error logs

%CVP_9_0_ICM-3-LOGMSG_ICM_SS_EXCEPTION:  com.cisco.cvp.icm.ICMSubsystem::run: java.lang.NullPointerException

at com.cisco.cvp.icm.ICMPimListener.run(ICMPimListener.java:470)

at java.lang.Thread.run(Thread.java:662) %CVP_9_0_ICM-3-LOGMSG_ICM_SS_EXCEPTION:  com.cisco.cvp.icm.ICMSubsystem::run: java.lang.NullPointerException
at com.cisco.cvp.icm.ICMPimListener.run(ICMPimListener.java:470)
at java.lang.Thread.run(Thread.java:662)

2 REPLIES
New Member

This is a de-facto, and it

This is a de-facto, and it happens when CVP misses the hearbeat and causing tomcat to suck all the CPU.

The solution is to restart the CVP server and go to \Cisco\CVP\Conf and look for pimheartbeat

and change the value from 2 to 4.

New Member

which properties file?

which properties file?

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