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CVP - Inbound Call to ICM Script - Then Transfer

When a call comes into a ICM script (via a Voice Browser) from an H.323 gateway and a the call from within the ICM script is sent to a Label. Does the ICM script/Voice Browser contact the Gatekeeper its configured for OR the gateway the call came in on for info on where to send the call?

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Cisco Employee

Re: CVP - Inbound Call to ICM Script - Then Transfer

Andrew,

The label goes to the CVP Voice Browser, which makes a request to the Gatekeeper that it's registered with. So the label needs to be configured in the gatekeeper to point to the proper destination IP address.

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