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CVP outbound dial tranfser not working

We have a Standalone Gateway and CVP server. Inbound calls are sent to CVP server where the user can Zero out to customer service but the call transfer back through the gateway is not working.

Outbound Dial-Peer setup as follows:

dial-peer voice 801 pots

destination-pattern 91..........

direct-inward-dial

port 0/0/0:23

forward-digits 11

During troubleshooting I defined the Gateway in Call Manager and was able to make outbound calls using the dial-peer above from an IP Phone so I know the circuit is ok. Also, we can make CVP transfers work if we send the calls to CallManager via the gateway but the intent was not to rely on CallManager at all.

Any ideas?

2 REPLIES
Green

Re: CVP outbound dial tranfser not working

Are you doing a 2 x B-channel transfer?

Regards,

Geoff

New Member

Re: CVP outbound dial tranfser not working

Initially we were just doing a VXML transfer. At this point we resolved that issue which was related to the dial string containing invalid characters (e.g. 555-1212 instead of 5551212).

Now we are trying to get the 2 x B-channel transfer working. Any gotchas with that?

Thanks

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