Let me clarify something. I understand CVP is still in control for transfers. But, when the call is put on hold, even if an MTP were to be invoked (there should be no need for one if its a Cisco IP Phone and a Cisco Voice Gateway with the call arriving on a POTS connection) it would be the MTP assigned to the phone/gateway and not the MTP assigned to the gatekeeper, correct?
This happens randomly and the system was designed to not require an MTP's (all calls arrive from POTS routed called). I am not sure why TAC thinks enabling MTP on the gatekeeper should solve the issue.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...