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New Member

CVP RONA with network type 10

The RONA work properly but, The issue is: when the last Agent doesn't answer, the call doesn't return in queue and we have the CVPerror wave.

Versions : ICM 7.1.3 with ES24, CVP 4.0.2 with network vru type 10 and CCM 4.2.3.

If i configure CVP with network type2 and 7, the rona is OK.

3 REPLIES
New Member

Re: CVP RONA with network type 10

I have same Issue, have you solved the problem?

How?

Tnx

Cisco Employee

Re: CVP RONA with network type 10

Hi Antonio,

please raise a TAC SR also to keep track of it, like the other partner did.

Thanks,

Riccardo

New Member

Re: CVP RONA with network type 10

Not yet.

Regards,

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