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Blue

CVP - RTP Delay to Agents

I am experiencing about 2 seconds of delay for the RTP stream after the agent answers the call from CVP.

Normally, enabling H.323 "Inbound Fast Start" will fix this issue but CVP does not support this.

On the gateway, inbound slow start is configured on the CVP dial-peers AND "Inbound Fast Start" on the Voice Browser gateways is unchecked.

Not sure what else I can do.

3 REPLIES
New Member

Re: CVP - RTP Delay to Agents

Please open a TAC case if you have not already done so. They should be able to help you diagnose the problem you are experiencing.

Blue

Re: CVP - RTP Delay to Agents

Anyone else seen this? TAC is looking at the issue but its a very difficult one to track down. I am just curious if anyone else has run into this.

We have checked all sites configs, LAN/WAN qos, network latency, etc.

adignan - berbee

New Member

Re: CVP - RTP Delay to Agents

hi,

did u find a way to configure fast start on CVP.

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