Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
New Member

CVP SIP error

I am in the process of configuring new DNIS into ICM and am receiving a 500 internal server error.

Here is a sample of the log from the CVP call server. I don't ever see the call hit the router, and am not sure why this is occurring.

Initially I suspected an issue with the max DNIS length in the CVP call server configuration, but I increased it to meet the # of digits in the DNIS, but still seeing the same results in the logs, and the call never reaches ICM to run the routing script.

The call flow is CUCM ==>CUP==>CVP==>ICM

Any ideas as to what is causing the 500 rejection to call?

Thanks!

SIP_LEG_PRERTE_CORRID] - Publishing ,, [ICM_REQUEST_INSTRUCTION],   dialogueId=1327323,   sendSeqNo=1,   trunkGroupId=200,   trunkNumber=0,   serviceId=2,   uui=,   correlationId=0,, LEGID = 33f09f80-20a1f204-328a0-4214090a, DNIS = 00299900100, ANI = 

24120549: 10.9.20.177: Aug 13 2013 22:57:07.995 -0400: %CVP_7_0_ICM-7-CALL: {Thrd=Pool:ICM[9762133]} CALLGUID = 7AC15F6C100001403A5BE8110A0914B1, DLGID = 1327323 [SIP_LEG_PRERTE_CORRID] - Processing ,, [ICM_DIALOGUE_FAILURE_EVENT],   dialogueId=1327323,   sendSeqNo=1,   errorCode = E_UNSPECIFIED_FAILURE,, LEGID = 33f09f80-20a1f204-328a0-4214090a, DNIS = 00299900100, ANI =

24120550: 10.9.20.177: Aug 13 2013 22:57:07.995 -0400: %CVP_7_0_ICM-7-CALL: {Thrd=Pool:ICM[9762133]} CALLGUID = 7AC15F6C100001403A5BE8110A0914B1, DLGID = 1327323 [SIP_LEG_PRERTE_CORRID] - Publishing ,, [MsgBus:DIALOGUE_FAILURE],   ssId=SYS_SIP1,   errorCode=E_UNSPECIFIED_FAILURE,, LEGID = 33f09f80-20a1f204-328a0-4214090a, DNIS = 00299900100, ANI =

53911111: 10.9.20.177: Aug 13 2013 22:57:07.995 -0400: %CVP_7_0_SIP-3-SIP_CALL_ERROR: CALLGUID = 7AC15F6C100001403A5BE8110A0914B1 LEGID = 33f09f80-20a1f204-328a0-4214090a - [INBOUND] - DIALOGUE_FAILURE from ICM Router sends 500 rejection to call. [id:5004]

1 ACCEPTED SOLUTION

Accepted Solutions

Re: CVP SIP error

Save and deploy CVP call server and restart call server service and dial again.

Sent from Cisco Technical Support iPhone App

1 REPLY

Re: CVP SIP error

Save and deploy CVP call server and restart call server service and dial again.

Sent from Cisco Technical Support iPhone App

213
Views
0
Helpful
1
Replies
CreatePlease to create content