We have a client with a CVP standalone environment (right from a Cisco VG to CVP via SIP). The client has CVP's outbound feature, and wants to use it to make a simple outbound call to it's subscribers with a single DTMF-based question. Simple enough.
Cisco has a good overview of CVP's Standalone outbound feature over at:
We'd like to initiate the outbound calls without having to add ICM and the ICM outbound dialer to this engagement. Does anyone have experience with doing this?
My question is: what's the best way to kick off the CVP Studio script with the Makecall element in it in the first place? The first thought is some middleware or a cron-based script that will do the necessary datadips on our end (to qualify if a call should be made) and if so, use a command-line SIP client like sipp to make a SIP call to the VXML gateway, which will call into the script with the Makecall element on it.
This should work, but if Cisco has a built-in way that someone knows of, please let us know.
The CVP VXML Standalone environment does not use SIP.
If you took Paul Tindall's ideas and made this into a solution you would have no support unless you had a Cisco Developer's Contract (typcailly $25k pa), and even then, I'm not sure what the agreement would be.
You would not need to make a SIP call because you would not use two gateways like he shows - just the one combined gateway. But you would need to build a complete supporting structure for the database, the campaign management, dealing with retries - and what about answering machine detection and so on.
The alternative: UCCE ($15k) with (say) 10 Dialer Ports ($6k) + CUCM pub-sub pair with small licencing ($15k) - you've already paid for the VXML ports and may be able to migrate these to comprehensive. A few servers - say $30k. VMware $2k.
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