For #1, typically this is NOT a benign message indicating normal call clearing. TAC would need to see a CVP log in order to be sure. When this type of error happens, you should see a verbose section in the log that dumps the call HISTORY for the call. In order to not overwhelm the logs, that HISTORY is printed only once every 24 hours, so you may have to go back to an older log to find the call HISTORY.
For #2, you would either need to:
- assign MTP resources on the GK trunk from CUCM into CVP
- upgrade to CVP 4.1 which removes the requirement for MTP.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...