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CVP VXML Gateway with SRST/CCME + B-ACD Fallback

For a remote site that uses a single ISR router as a combined PSTN / CVP VXML gateway is it supported to configure and utilize SRST/CCME + B-ACD on this same router as a fallback mechanism for both CVP and standard telephony DNIS's? Documentation is not clear if this functionality is supported coresident on the same router and our customer will not purchase separate SRST/CCME routers for each remote site.

1 REPLY
Hall of Fame Super Silver

Re: CVP VXML Gateway with SRST/CCME + B-ACD Fallback

It's absolutely supported as there are no implications of running both.

HTH,

Chris

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