Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Community Member

Data replication issue in UCCX

"Error occurred while performing the operation. The cluster information and subscriber configuration does not match. The subscriber

might be dropped".

The above mentioned message is displayed for the Agent Datastore category under the Datastore Control Center. I followed the followed procedure to rectify it

1. Go to System > Control Center > Component Activation in the CRS AppAdmin.

2. Select the Subscriber node, then deselect these 3 datastores: Agent, Historical, and

Repository. Click Update.

3. Upon completion of this activity, re−activate the datastores on this node.

4. Restart the CRS Node Manager service.

on the 2nd step when we de-select agent datastore and click update; the datastore is not de-activated and screen is not refreshed. What could be the possilbe solution for it.

Everyone's tags (3)
479
Views
0
Helpful
0
Replies
CreatePlease to create content