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Database locale information mismatch - UCCX 8.5(1)_SU2

Hey All,

I've currently got an issue when trying to connect to the UCCX 8.5(1)_SU2 database. I have followed instructions from the attached thread but for what ever reason I'm still unable to query due to the following error:

ERROR [HY000] [Informix][Informix ODBC Driver][Informix] Database locale information mismatch.

link: https://supportforums.cisco.com/thread/2061424

Can someone please confirm what the client and database locale settings should be as I've had no luck with the variations below:

Client Locale: en_US.CP1252 & en_US.UTF8

Database Locale: 'Use server database locale' & en_US.57372

Thanks in advance!

Greg

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Super Bronze

Database locale information mismatch - UCCX 8.5(1)_SU2

Hi

Does the test button from the ODBC connection settings pass the test OK?

If so the connect test app you are using might override the setting to use the server locale. Usually in my experience it fails when you put in the servername, IP etc etc on locale, then you switch to the tab with the 'usu database locale' check box, set that, and it works.

Maybe try an alternate client app...

Aaron

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
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