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Database subsystem

I am running version 7. I am trying to set up the subsystem to point at an external database (SQL2000)

I have set up the ODBC connection which works fine, but when I try and enable it in appadmin I get an error telling me either the DSN, userid or password are wrong, which none of them are? any ideas?

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VIP Super Bronze

Re: Database subsystem

Did you follow the steps EXACTLY as outlined in this document?

Administration Guide for Cisco Unified CCX and Cisco Unified IP IVR, Release 7.0(1) - Provisioning the Database Subsystem

http://cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/crs/express_7_0/configuration/guide/uccx70ag.pdf

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