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Default MOH file needs to be changed.

raunig123
Level 1
Level 1

                   Guys, i need to change the default MOH music to a customer specified file on CUCM 8, how can this be achieved and what are the chalenges, Please suggest.

3 Replies 3

Chris Deren
Hall of Fame
Hall of Fame

Upload the MOH as audio source on each CUCM server and then assign do these levels depending on which one you use as your default:

  • service parameter
  • common device configuration
  • device
  • DN

HTH,

Chris

what if we replace the moh file with the same name and same format will it work?

Need more details where exactly this file is located how exactly can we change it

You probably can do this.  Check this out:

admin:file list activelog mohprep

CiscoMOHSourceReport.xml                SampleAudioSource.alaw.wav

SampleAudioSource.g729.wav              SampleAudioSource.ulaw.wav

SampleAudioSource.wb.wav                SampleAudioSource.xml

SilenceAudioSource.alaw.wav             SilenceAudioSource.g729.wav

SilenceAudioSource.ulaw.wav             SilenceAudioSource.wb.wav

SilenceAudioSource.xml

dir count = 0, file count = 11

The files are right there for you to delete with:

file delete activelog mohprep Sample* noconfirm

Of course I would recommend backing up the ulaw one first with:

file get activelog mohprep Sample*ulaw*

Then just upload your own audio with the same name through the web interface.  The name does not need the format in it, as CUCM does that automatically.  E.g., If you upload song.wav, CUCM will make song.g729.wav, song.ulaw.wav, song.alaw.wav, and song.wb.wav for you.

Test it in a lab first and let us know how you fared.  Happy hacking!

Anthony Holloway

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