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Delay in CVP

Hi,

We have a CVP SIP Comprehensive model. The customer has come up with a new requirement that once the call hits the gateway the IVR should play only after few seconds. Once the call hits the gateway, the caller has to hear a ringtone first which would be provided by the service provider.

How can I make this delay from Gateway to CVP? Any suggestions please.?

Thanks

Krishna Mohan

1 REPLY
Green

Re: Delay in CVP

You can't do that. What a silly requirement. Do you know the underlying thinking of the customer?

But you can make it seem like it's working that way, by making the script in ICM do a "Send to VRU", set up the ECC vars then adding a Play Media with the short ring tone. Then carry on.

Regards,

Geoff

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