Running CVP 4.0.2 comprehensive mode. We have Remote site with their own ingress/egress VXML gateway. We upgrade the Flash & Memory on the gateway and since then experience a delay in prompts being played. The call would connect immediately but it takes between 2 and upto 20 seconds for the caller to hear the prompt being played.
Do you have a media server? Are your media files pointed to flash in your scripts, or are you pointed to a directory on your media server? Could be that upgrading the flash caused problems in accessing the files in flash and now they're pulling them across the wan from the media server.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...