Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Deleting agents in IPCC 7.0

I deleted a agent using IPCC web admin console. After that if I try to add a agent with same login name it complains about "agent already exists" even though the agent is not listed in IPCC web console.However I noticed that the deleted agent still exists in the DB tables.

I am a newbie and don't get it.Why would the agent still exist in DB if I deleted it using admin console?.

Any help is really appreciated.

2 REPLIES
New Member

Re: Deleting agents in IPCC 7.0

You need to go to the Deleted Objects under Administration in Configuration Manager and "Delete Permanently" from the db. If you are using System IPCC I'm not sure how to "permanently delete" them in there.

New Member

Re: Deleting agents in IPCC 7.0

In System IPCC the delete tool is still in Config Manager on the HDS/AW.

85
Views
0
Helpful
2
Replies