I've disassociated agent supervisor login from an AD user, and when Agent Explorer asks me to delete AD user I said NO. Now, I want to associate a new Agent to AD user and Agent explorer says that this user is actually associate to a supervisor or is an ICM User.
How can I delete the old record from User_Group table?
I cannot remove this records from deleted objects in ICM Configuration Manager. My problem is that the agent whose is using AD user have been deleted and the relation still keep in User_Group,User_Group_Member and User_Supervisor_Map.
First make sure that everthing is working correctly. What you describe isn't necessarily the way it's supposed to function.
I've been sucessful with going into SQL directly and removing orhphaned records in those tables that you describe. As always, backup your configuration (use ICMDBA on the Logger and export the configuration to a folder) then make the change and test. Any faults can be recovered by this backup.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...