The system is UCCX 5.0(1)SR2/HA.
When I click on "VOIP Monitor" in CDA, I get a message "could not get devices from sync service".
I can't find anything on CCO that refers to this error. The VOIP Monitor service is running ok. The Sync service is running ok. If I do a "synch directory service" from CDA, that is successful.
Does anyone know what might cause this error?