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New Member

Detailed information call disposition (flag) ans Peripheral Call Type

for outbound the manual has some detailed information .. for inbound too .. but its not clear at all..

for example:

PeripheralCallType : 17

CallDisposition : 13

CallDispositionFlag : 01

or

PeripheralCallType : 10 (Agent Inside)

CallDisposition : 14

CallDispositionFlag : 01

anyone has some more documentation about this?

Thanks in advanced

2 REPLIES
Silver

Re: Detailed information call disposition (flag) ans Peripheral

New Member

Re: Detailed information call disposition (flag) ans Peripheral

yes. . i'v read that .. its not really clear .. was looking for some more additional information .. thanks for the reply though

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