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New Member

Device Target vs. Agent Targeting Rules

Hello folks, 

As you are aware Cisco officially stated that Device Targets are depreciated as of UCCE 9.0 and have recommended the use of Agent Targeting Rules as opposed to the legacy Device Target method. 

 

I was wondering if there is any situation where we are still required to use Device Targets as opposed to Agent Targeting rules ? 

I am about to test Mobile agent with Agent Targeting Rule in my Lab, but other than that I have seen pretty much everything else function as normal when using Agent Targeting Rules. 

 

I will post my results on the Mobile agent with Agent Targeting Rules by this weekend, I am guessing there shouldnt be any issues. 

In the meanwhile, let me know in your experience you have found any interesting scenarios where Device Targets are the only way to go. I also need to test Outbound Dialer and Target rules for those, if I end up configuring these in lab and testing it fast enough I will post the results, but feel free to pitch in your experience/ recommendations and so forth. 

 

Thanks in Advance. 

Sash

2 ACCEPTED SOLUTIONS

Accepted Solutions
Hall of Fame Super Silver

No, targeting rules have been

No, targeting rules have been available for a while and save you  a tone of time. No need for dedicated device targets with labels. Mobile agent supports targeting rules.

Chris

ATRs are the best!  I think

ATRs are the best!  I think they came in on 7.5x, I've not seen a device target in years and good riddance to them!

david

3 REPLIES
Hall of Fame Super Silver

No, targeting rules have been

No, targeting rules have been available for a while and save you  a tone of time. No need for dedicated device targets with labels. Mobile agent supports targeting rules.

Chris

New Member

Thanks for the feedback,

Thanks for the feedback, thats what I thought and Yes you are correct, now that I think about it I have used Targeting rules in 8.5. Didn't realize it was out as far back as 7.5. 

 

Once again thank you for your feedback. 

ATRs are the best!  I think

ATRs are the best!  I think they came in on 7.5x, I've not seen a device target in years and good riddance to them!

david

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