I have the dialer not connecting to campaign manager and showing the following:
10:00:50 Trace: Attempting EMT connection to computer [172.16.200.82/172.16.200.82], port  10:00:51 Trace: Unable to establish an EMT connection: 10:00:51 Trace: error value , text: A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because con nected host has failed to respond.
Also the dialer PIM is showing the following:
10:01:37 Trace: Transport: appServerHostName1 = 172.16.200.83 10:01:37 Trace: Transport: appTcpServiceName1 = 38001 10:01:37 Trace: Transport: appServerHostName2 = 172.16.200.83 10:01:37 Trace: Transport: appTcpServiceName2 = 38001 10:01:37 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_CONFIGURE_REQ (TransID=0). 10:01:37 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:01:38 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:01:49 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:01:50 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:02:02 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:02:03 Attempting to connect to MR application at IP address 172.16.200.83 port 38001. 10:02:08 ProcessPIMSetIdleReq: Peripheral 5004 going idle. 10:02:14 Peripheral 5004 sending OPC PIM_OK_ACK acknowledgment for command PIM_SET_IDLE_REQ (TransID=-1).
I have checked network connectivity, ping by IP address, ping by hostname, dialer config pointing to address of LoggerA.
What should I check next?
Note that I have outbound dialer working fine on ProggerA and I am currently duplexing PG and pim process on ProggerB. PIM1 is ACTIVE but PIM2 is IDLE (logs above are for PIM2)
well, in 8.0 they added some level of redundancy, but anyhow, let me just summarize: you want to make the PG's duplexed? If yes, then you set the PIM's on both side A and side B to the same CampaignManager, and then point the Dialer to these PG's.
Actually, what is PIM2? Are you trying to set up multiple Dialers?
(Assuming it is SIP)If that's the case, you may have to look at the Best Practices for SIP dialer in SRND.
"Use a media routing PG with one media routing PIM for duplex SIP Dialers. One SIP Dialer is active while another SIP Dialer is in warm standby mode. One MR PIM is for each SIP Dialer. In a duplex MR PG environment, each PG side has only one PIM that connects to the local dialer when the Dialer becomes active"
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.