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Difference between Release call, End and Termination node in ICM

Deep46
Level 1
Level 1

‎08-11-2012 03:27 AM - edited ‎03-14-2019 10:20 AM

Hi all,

Can anyone let me know the clear difference between  Release call, End and Termination node in ICM and in which situations we should use these nodes.

Thanks.

Regards

Deepak

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Muhammad Raza
Level 3
Level 3

‎08-12-2012 02:16 PM

Check this, hope will be helpful.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/user/guide/ipce70sg.pdf

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