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Difference between Release call, End and Termination node in ICM

Hi all,

Can anyone let me know the clear difference between  Release call, End and Termination node in ICM and in which situations we should use these nodes.

Thanks.

Regards

Deepak

1 REPLY

Re: Difference between Release call, End and Termination node in

Check this, hope will be helpful.

http://www.cisco.com/en/US/docs/voice_ip_comm/cust_contact/contact_center/ipcc_enterprise/ipccenterprise7_0/user/guide/ipce70sg.pdf

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