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New Member

Dispay agent status

I have quite a few request to show agents status to other agents without using a third party application.

Any thoughts

3 REPLIES
VIP Super Bronze

Re: Dispay agent status

CAD doesn't provide this ability naively. You'll need a third-party app; or, provide them supervisor rights.

New Member

Re: Dispay agent status

using an sql query and asp page you can put this web page in a agent desktop browser.

New Member

Re: Dispay agent status

how can we do that?

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