DNIS - Dialed Number Identification String is the ons sent by the telecom provider / Customer, with the help of the DNIS, a dialed number will be configured in ICM and a script will hit accordingly to the configured dialed number
ANI - Automatic Number Identification is the calling party number
So when a call hits the ICM you will have the calling Party and the called party number. Calling party number is the ANI and in most cases the called party number will be the DNIS
As per the sample logs provided the DNIS = 8222 is the label from ICM which will go to the VRU. This would have been configured in the VXML Gateway to invoke the bootstrap application in the Gateway. This will be helpful for the VRU in case the call has to be placed in Queue before reaching the agent
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...