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Documentation for UCCX 9.1 ACD function and programing

Trying to locate information on the ACD function of UCCX 9.1   Does anyone know of any documentation around the programming of the ACD function.   Thanks!

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Hall of Fame Super Silver

The ACD is programmed with

The ACD is programmed with the combination of scripting, application that points to the script and skill/CSQ configuration. All of which is documented here:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/tsd-products-support-series-home.html

with programming guides here:

http://www.cisco.com/c/en/us/support/customer-collaboration/unified-contact-center-express/products-programming-reference-guides-list.html

HTH,

Chris

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