Does anyone know where I can get the QM 8.5 Desktop recording configuration guide?
QM v 8.5.2
UCCX v 8.5.1SU2 with AQM demo licenses
CUCM v 8.5
I have finished the BIB( Built in Bridge) testing and start to test desktop recording(audio & video). But I cannot find any step by step configuration guide for the desktop recording. Does anyone know where I can get these doc for configuration.
Cisco Unified Workforce Optimization 8.5.(2) - QM CAD integration guide 8.5.2.pdf --- This doc just introduces the IPC API . Do I follow this document to add some IPC actions for desktop recording ? If yes, which action should I create ?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...