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New Member

Does Hunt group Support Group Pickup?

Hi,

Does the hunt Group support Group Pickup?

Thanks

2 REPLIES
Super Bronze

Re: Does Hunt group Support Group Pickup?

Hi

You can use pickup groups with hunt groups, however you have to enable the functionality as it's not there by default.

By default, any call arriving from a hunt group cannot be picked up at all, regardless of which phone it is ringing on.

Go into Enterprise Parameters in CCMAdmin

Scroll down to find Cisco Support Use 1

Enter the following case-sensitive string:

CSCsb42763

Save this.

When you go to the Hunt Pilot, you will see a Call Pickup group option.

Set this and the normal pickup options will all work.

Regards

Aaron

Please rate helpful posts...

Aaron Please remember to rate helpful posts to identify useful responses, and mark 'Answered' if appropriate!
New Member

Re: Does Hunt group Support Group Pickup?

FYI, still working with CUCM 7.1.

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