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New Member

Does Supervisor role can exist without Agent Cap ?

Hello,

UCCX 5.0. App Admin Web Interface. Tools | User Management.

Is this normal that "Supervisory" capability must co-exist with "Agent" capability ?

The question is caused due to UCCX doesn't allow me to remove "Agent" cap from one of my supervisor.

Please, see consequitive screenshots.

2 REPLIES
New Member

Re: Does Supervisor role can exist without Agent Cap ?

Sorry, forgot to add attachemnts.

Cisco Employee

Re: Does Supervisor role can exist without Agent Cap ?

Supervisor should have agent capabilities.

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