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Does UCCX9.0 standard license include supervisor desktop?

cheng.cathy
Level 1
Level 1

I understand that standard license can only use  ip phone agents not agent desktops. wondering if it provide Cisco Supervisor desktop?

We are happy to use IP phones agents, but still need supervior desktop to control the agent login/logout status.

Thank in advance

Cathy

1 Reply 1

brian1mcc
Level 4
Level 4

Yes, standard includes the supervisor desktop for real time statistics.

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/data_sheet_c78-709872.html

Brian

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