Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. If you'd prefer to explore, try our test area to get started. And see here for current known issues.

New Member

Does UCCX9.0 standard license include supervisor desktop?

I understand that standard license can only use  ip phone agents not agent desktops. wondering if it provide Cisco Supervisor desktop?

We are happy to use IP phones agents, but still need supervior desktop to control the agent login/logout status.

Thank in advance

Cathy

1 REPLY
Silver

Re: Does UCCX9.0 standard license include supervisor desktop?

Yes, standard includes the supervisor desktop for real time statistics.

http://www.cisco.com/en/US/prod/collateral/voicesw/custcosw/ps5693/ps427/data_sheet_c78-709872.html

Brian

please rate helpful posts

155
Views
0
Helpful
1
Replies