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Cisco Employee

DRF reports backup as "SUCCESSFUL" even when LDAP backup script fails

Hi,

Just wanted to give you the heads up on one of the issues we have seen at TAC.

When you take a backup, the script which is responsible for taking the backup of the LDAP component can fail; but the backup is still reported as "Successful". Therefore, you might be taking backups for a long time and not actually backing up the LDAP at all.

I have filed a defect for the same: CSCtz34126   

Howerver, you can verify from the DRF logs if the LDAP has actually happened. You should see something like this:

**************************************************************************************************************
2012/04/16 10:24: Start: Backup CAD Component
2012/04/16 10:24: **************************************************************************************************************
2012/04/16 10:24: Calling CAD component backup scripts
2012/04/16 10:24: Executing cmd: /opt/cisco/uccx/drf/backup/cad_do_backup.py /common/drf/backup.log
2012/04/16 10:24: Create Temporary directorys in staging area
2012/04/16 10:24: Backup LDAP 
2012/04/16 10:25: Done executing Backup LDAP Script
2012/04/16 10:25: Backup recording files 
2012/04/16 10:25: Backup config files 
2012/04/16 10:25: Backup TUP file 
2012/04/16 10:25: Backup Client MSI files 
2012/04/16 10:25: Backup *lapd.conf file 
2012/04/16 10:25: CAD component backup completed
2012/04/16 10:25: **************************************************************************************************************
2012/04/16 10:25: Finish: Backup CAD Component
2012/04/16 10:25: **************************************************************************************************************

In case you do not have access to the RTMT, you can click on the log that is displayed in the Backup page corresponding to the component: UCCXCOMPONENT.

Please note that this is just as a precaution and it is not a necessity.

Regards,

Abhiram Kramadhati

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