Im writing an IPCC script that needs to dip into an external database. My question is:
1. My DSN is not showing up in my DB Read step while in the editor. Why not? This is CCX 7.x and in HA mode, I do have both servers setup with the ODBC connection needed to the external database with the database subsystem created in appadmin.
Nevermind, I figured this out myself. This was a naming issue between the DSN and the database subsystem. They need to be exactly the same. My advice to someone who has not done this is to name every connection exactly the same.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...