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Dynamic Call types

Hi!

I am writing a script where we are trying to use dynamic call types based on the inputs from a database look up.  Basically the call is comes into the script and a database lookup is done on the AW to determine which call type is used.  Later on we use a menu script and change the call type.  Once the system has allocated a precision queue we need to collect some queue stats.  How do we do this?  The format for collecting a stats is PQ.<preciscion queue name>.CallsInQ.  How du you replace the precision queue name with a variable that is then evalutated. 

Peter                  

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Dynamic Call types

Your best best is to keep the call type name in a PV, then just do PV.CallsinQ.

david

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