In my struggle to convet my scipts from 3.5 to 7 I have come across the following.
I have scripts that users could run to re-record user prompts (emergency outages, etc)
In 3.5 you could do just "write" the recorded file over the old one. In 7 its all database driven.
Funny thing is my old script works. That is will overwrite the old message on the server and will play in the script . But the Prompt Management system does not recongonize the changes, as I expected it would.
Just because it works doesn't mean its correct. I'm pretty sure it would NOT work in 8.0
Is the Document Step --> Upload the command I need to "upload" the newly recorded prompt? or is there a Write doc function I'm not familiar with.
also in the upload step what type of user credentials get entered in the "User" dialog box??
The docs describe it the dialog box as "The authenticated user generating and uploading the document" .... Where does this user get authenticated?
My users get authenticated against their UCM accounts I sure that is not what they mean.
These are the paths to get to each CCX logs through CLI. They may be helpful if you are having issues accessing RTMT or downloading logs through it.
If you want to download them you have to prefix "file get " and you can add one of the options (re...