Could someone give me a good example or a sample script that shows how the e-mail trigger works? i have a need in which if the agents are not availble and the caller ends up going to voicemail, the IPCC should send out an e-mail trigger.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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