I am just getting started with this application and I think I have it installed the way my organization wants it. However, If you call the line it will only ring the agent phone three times before kicking them to not ready and rolling to the next agent. How do I extend this time??
Re: Easy One - Number of Rings on IPCC Express 4.0
In the ivr script, in the Select Resource step properties, there is one called timeout which is the RONA timer. So, for the default CM ring wav, if you specify 12 seconds, it is 3 rings, 16 seconds, it is 4 rings etc.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...