We have set our agents max user load to 3 in order to keep our agents comfortable with their foreseen workload.
A question came up today, that I can not find a work around for.
If a supervisor receives an important email that they need to transfer to a specific agent, how can they do this, if the agent's workload is at their max (the agent does not show up in the transfer list when their max limit is full).
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.