We have decided to move one of our business unit's to a non-integrated solution, and I had a question on priorities.
Does anyone know if priority 1 is the highest or lowest setting?
If an email comes in with no priority set, is it lower than the lowest setting, or is there a default?
When you setup routing, you can setup the default for emails to be answered based on priority, however you can't say, "answer based on priority first, then time in queue". Is this an assumed setting if you route based on priority?
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...