Looks like the ability for our supervisors to be able to pull emails out of the queue is starting to out weigh their descision to remain integrated! Has anyone had to do a comparison chart that they could share with me?
Even if you have a few points and can share them, that would be great. Once I have everything in order, I can post a complete list. For now, I'm back to reading the 'non-integrated' parts of the manual, that I skipped last time!
My supervisor is integrated with admin privileges. I can pick from exception queue, but since applying the ES4 patch, I can no longer pull from that queue. The pull button is grayed out on me. I have a TAC case opened that I am waiting for a response on.
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...
If you have 2 ISR routers, one acting as Failover, do we need to have both the same number of SRST licenses on the 2 routers?
No. You will only need the SRST licenses on the primary router. Because this feature...
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