Has any one been able to use the custom attributes feature of EIM under Tools? When ever i add a custom attribute and press save the IE Page is just constantly loading and the attribute never saves. I have tried leaving it for ages but it eventually just times out. I am just trying this in my lab at the moment for a customer POC. If any one has a lab of 4.3.X can they try this out? I do not recommend doing it on a live system as if it works you will not be able to delete the new field :-).
If not i think a TAC case will be the only option :-(
After you create the name are you hitting enter so that the custom atrribute is now part of the list and then hit save?
Good point. Getting the right technique with eGain is essential.
It is needed where ever you have to do this - workflows, data access links, data usage links etc. Even when you are experienced, it's possible to forget, save the item and come back later and find that the item has not really been added to the list.
Thanks for chiming in, egain_karthik. Hang around please.
Are you getting this error “Installer User Interface Mode Not Supported. The installer cannot run in this UI mode. To specify the interface mode, use the -i command-line option, followed by the UI mode identifier. The value UI mode identifiers...
The below trick might come handy when you have to add a new node to a cluster but you don't have or is unsure of the security password for the publisher. This procedure has been around for ages.
1) Login into the CLI of the Publisher.