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New Member

EIM/WIM & Social Minner

Hello everybody,

do you think Social MInner can replace the EIM or WIM or Both WEIM??

i have a WEIM installation and i face lots of bugs specialy related to java, and i appreciate if i can move from this solution to a new solution that provide the services of WEIM.

regards,

2 REPLIES

EIM/WIM & Social Minner

No, it can not.  Two different systems completely.

david

New Member

EIM/WIM & Social Minner

Hi,

I am Ravindra from eGain Support team. We provide support to EIM WIM customer issues through TAC. If we can get a chance to understand what all issues you are facing with EIM WIM then we would be happy to assist you if those can be resolved. Are these issues reported to TAC before?

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