It is stand-alone. We have created two aliases for two different processes. If any undelivered mail for these two processes are moving to default exception queue. By this there is confusion for agents.
Is there any possibility to create two exception queues for two different processes?
I'm not able to access my old voice mail messages all of a sudden. The recording says something like 'the message is currently not available'. This has never happened before in all the years I have been using this system. I have t...