Can you specify? Are these new agent extensions? Or are they new dialed numbers? If they're dialed numbers, you would want to add them to icm configuration in the dialed number list. Also create call types for them, and associate them with the script(s) you're utilizing. You would probably also want to modify the scripts to include the call types for reporting.
Ok - so you'll want to configure them in the dialed number list, call type list and associate them with the script. I would suggest creating call types for the incoming dn, as well as exit points throughout the script for reporting.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...