I'm testing UCCX 4.0(5) HA in a lab with a single CCM Publisher 4.1(3)sr2. The failover between Master and Standby servers appears to
be working as designed, and the state changes are reflected in the CAD pop-up messages.
However, sometimes following a failover (or more often a forced failover to reinstate the original Master and Standby roles) an agent
can't go into a Ready state (the CAD message: "Cannot go to the Ready state when the phone is out of service. Other State changes are possible" appears). If the phone is forced off-hook, then this is reflected in the CAD and then the agent can go into a Ready state.
Has anyone seen this before, and if so, is there anything which can be done to make the failover more transparent? Why might the agent not be able to go into a Ready state directly? Obviously, the phone is associated with the RMJTAPI user, as it wouldn't work at all, and the phone's state is reflected in CAD.
The short answer is that you don't.... That isn't entirely true while at
the same time it kind of is, but for the most part you don't configure
the softkeys. You enable or disable them via TCL. Here is the long
answer. Be sure to read the whole thing or e...
Topology: IP Phone > Switches > Microsoft NPS setup to forward 802.1x
proxy to > ISE 2.1 patch 3 Authentication: EAP-TLS using Cisco MIC SANs
Phone Models 802.1X support? 802.1x flavor Addtl Comment EAP-MD5 EAP-TLS
Cisco 3905 Y Y N Cisco 6911 Y Y N Cisco ...
This document describe how DST changes and how time changes are
implemented in DST. Daylight Saving Time (DST) is the practice of
setting the clocks forward 1 hour from standard time during the summer
months, and back again in the fall, in order to make b...