This issue can occur if the Unified MA has entered an invalid Instrument ID. For example, the issue can occur when the Instrument ID of a valid IP Phone (Non-LCP) was entered. You must verify that the agent uses the correct LCP.
If the Unified MA does not check the Mobile Agent checkbox and attempts to log in with their agent credentials and LCP Instrument ID, then this error is received. Ensure that Unified MAs have the Mobile Agent check box checked.
SIP traces provide key information in troubleshooting SIP Trunks, SIP
endpoints and other SIP related issues. Even though these traces are in
clear text, these texts can be gibberish unless you understand fully
what they mean. This document attempts to br...
Please find the attached HTML document, download and open it on your PC.
This provides an easy to use form where you simply answer a few
questions and it will render the proper jabber-config.xml file for you
to copy/paste. There is built in logic to verif...
CUCM Database Replication is an area in which Cisco customers and
partners have asked for more in-depth training in being able to properly
assess a replication problem and potentially resolve an issue without
involving TAC. This document discusses the bas...