10-01-2009 08:01 AM - edited 03-14-2019 04:39 AM
When agent logs into IP Communicator the and tries to change the state to ready. He receives this error. Can some one tell me what's going on.
Thanks
10-01-2009 09:45 AM
From the agent pc, can you ping the hostname? Or IP address? Your IP communicator is trying to connect with UCM - if the hostname or IP address isn't configured correctly on your communicator you'll get that error.
Robb
10-01-2009 10:50 AM
Here's a screenshot of the error. I think it's connecting to call manager.
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