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Error in IP phone

When an incoming call comes, the following error message appears on the console

DNIS 10001

Layout default

Ani 92436512  (client's phone #)

or  92436481

or an incoming phone number

Then, we have to hit the services button befiore we can transfer the call.

Is this a problem with the software or any upgrades required ?  Has anyone faced this issue earlier ?  Please help,

Everyone's tags (4)
1 REPLY

Error in IP phone

Hi Narayanan,

Do you see the option More on the phone display? If yes try clicking it and check if you see transfer option here.

Thanks,

Anand

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